diff --git a/src/components/NanaAssistant/AiAdvisorShell.vue b/src/components/NanaAssistant/AiAdvisorShell.vue
index 2896912..0d2fd5a 100644
--- a/src/components/NanaAssistant/AiAdvisorShell.vue
+++ b/src/components/NanaAssistant/AiAdvisorShell.vue
@@ -1026,10 +1026,20 @@ function buildAgentMessages(userFacingMessages: ChatMessage[]) {
 
   if (activeCapability.value) {
     const cap = getCapability(activeCapability.value);
-    list.push({
-      role: 'system',
-      content: `用户当前意图偏向「${cap.toolKey}」。必填信息已齐时立刻调工具；不要索要起运地；不要空回复。`,
-    });
+    if (cap.id === 'guide') {
+      list.push({
+        role: 'system',
+        content:
+          '用户在问品名能不能寄/走什么渠道。必须调用 oms.channel_guide，参数形如 ' +
+          '{"productCode":"","productName":"","cargoName":"<从用户话提取的品名>"}。' +
+          '已知渠道再填 productCode/productName，否则留空。不要空回复。',
+      });
+    } else {
+      list.push({
+        role: 'system',
+        content: `用户当前意图偏向「${cap.toolKey}」。必填信息已齐时立刻调工具；不要索要起运地；不要空回复。`,
+      });
+    }
   }
   // 只带最近几轮，避免历史把 token 打爆
   const dialog = userFacingMessages
diff --git a/src/composables/assistantMcpGuide.ts b/src/composables/assistantMcpGuide.ts
index 6eeff48..02b1c69 100644
--- a/src/composables/assistantMcpGuide.ts
+++ b/src/composables/assistantMcpGuide.ts
@@ -50,8 +50,8 @@ export const MCP_CAPABILITY_GUIDES: McpCapabilityGuide[] = [
     exampleKey: 'nanaAssistant.mcp.guideExample',
     draftKey: 'nanaAssistant.mcp.guideDraft',
     fields: [
-      { key: 'product', required: true, labelKey: 'nanaAssistant.mcp.field.product' },
       { key: 'cargoName', required: true, labelKey: 'nanaAssistant.mcp.field.cargoName' },
+      { key: 'product', required: false, labelKey: 'nanaAssistant.mcp.field.product' },
     ],
   },
   {
@@ -80,7 +80,6 @@ const ORDER_NO_LOOSE = /[A-Za-z][A-Za-z0-9\-_]{5,}/
 const ORDER_NO_STRICT =
   /\b(IDE\d{8,}|(?:YD|SF|YT|NF|LT)[A-Za-z0-9]{6,}|(?:[A-Z]{2,}\d{8,}))\b/i
 
-const PRODUCT_HINT = /产品|渠道|线路|运输方式|[A-Z]{2,}[_-][A-Z0-9_]+/i
 const CARGO_HINT =
   /品名|货物|普货|敏感|衣服|服装|鞋|化妆品|lipstick|手机|电池|粉末|液体|食品|寄|发/i
 
@@ -113,8 +112,12 @@ export function detectMissingFields(
     if (!COUNTRY_HINT.test(t)) missing.push('country')
     if (!WEIGHT_HINT.test(t)) missing.push('weight')
   } else if (capability === 'guide') {
-    if (!PRODUCT_HINT.test(t)) missing.push('product')
-    if (!CARGO_HINT.test(t) && t.replace(/\s/g, '').length < 4) missing.push('cargoName')
+    // 仅品名必填；销售产品可选（工具可按品名检索对客说明）
+    const hasCargo =
+      CARGO_HINT.test(t) ||
+      /[A-Za-z]{2,}/.test(t) ||
+      (t.replace(/\s/g, '').length >= 2 && !/^(能不能|可以|吗|么|寄|发|走)+$/.test(t.replace(/\s/g, '')))
+    if (!hasCargo) missing.push('cargoName')
   } else if (capability === 'track') {
     if (!opts?.hasWaybillContext && !extractOrderNo(t)) missing.push('orderNo')
   }
@@ -131,7 +134,13 @@ export function inferCapabilityFromText(text: string): McpCapabilityId | null {
   if (extractOrderNo(raw) && !COUNTRY_HINT.test(raw)) return 'track'
   if (ORDER_NO_STRICT.test(raw) && raw.length < 40) return 'track'
 
-  if (/品名|能发|禁运|可寄|对客说明|承运|敏感货/.test(lower)) return 'guide'
+  if (
+    /品名|能发|禁运|可寄|对客说明|承运|敏感货|能不能走|可以走|走什么渠道|哪个渠道|什么渠道|能不能寄|可以寄|能寄吗|可发吗/.test(
+      lower,
+    )
+  ) {
+    return 'guide'
+  }
 
   if (/price|cost|quote|报价|价格|多少钱|运费|查价|怎么走|走得动/.test(lower)) return 'price'
 
diff --git a/src/locale/nana/en-US.ts b/src/locale/nana/en-US.ts
index d5549ea..5cba53f 100644
--- a/src/locale/nana/en-US.ts
+++ b/src/locale/nana/en-US.ts
@@ -40,9 +40,9 @@ export default {
   'nanaAssistant.mcp.guideTitle': 'Can this cargo ship?',
   'nanaAssistant.mcp.guideDesc': 'See if this item can go on this service',
   'nanaAssistant.mcp.guideCoach':
-    'I need the sales product (service) and the cargo name.\nExample: product XX, cargo lipstick — can it ship?',
-  'nanaAssistant.mcp.guideExample': 'Can lipstick ship?',
-  'nanaAssistant.mcp.guideDraft': 'Sales product code/name:\nCargo name:',
+    'Tell me the cargo name and I’ll check which channels allow it.\nExample: Can lipstick ship? / Which channel for cosmetics?',
+  'nanaAssistant.mcp.guideExample': 'Can lipstick ship, which channel?',
+  'nanaAssistant.mcp.guideDraft': 'Cargo name:\nSales product code/name (optional):',
   'nanaAssistant.mcp.trackTitle': 'Where is my parcel?',
   'nanaAssistant.mcp.trackDesc': 'See where the parcel is now',
   'nanaAssistant.mcp.trackCoach':
diff --git a/src/locale/nana/zh-CN.ts b/src/locale/nana/zh-CN.ts
index 65d1de9..329cbe5 100644
--- a/src/locale/nana/zh-CN.ts
+++ b/src/locale/nana/zh-CN.ts
@@ -39,9 +39,9 @@ export default {
   'nanaAssistant.mcp.guideTitle': '这个货能不能寄',
   'nanaAssistant.mcp.guideDesc': '看这个品名能不能走这条渠道',
   'nanaAssistant.mcp.guideCoach':
-    '判断能不能寄需要：销售产品（运输方式）和品名。\n例如：产品 XX，品名 lipstick，能发吗？',
-  'nanaAssistant.mcp.guideExample': 'lipstick能寄吗',
-  'nanaAssistant.mcp.guideDraft': '销售产品代码/名称：\n客户品名：',
+    '告诉我品名即可查能不能寄、走什么渠道。\n例如：lipstick 能寄吗？ / 化妆品走什么渠道？',
+  'nanaAssistant.mcp.guideExample': 'lipstick能寄吗，走什么渠道',
+  'nanaAssistant.mcp.guideDraft': '客户品名：\n销售产品代码/名称（选填）：',
   'nanaAssistant.mcp.trackTitle': '包裹到哪了',
   'nanaAssistant.mcp.trackDesc': '看包裹现在到哪了',
   'nanaAssistant.mcp.trackCoach':